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- Completed General Public Liability claim form
- A detailed description of the incident
- Statements from any person involved or any witnesses
- A copy of your incident report and police report (if available or reported)
- Copies of any signed disclaimers / releases and/or the terms and conditions of your bookings / reservations
- Photos depicting the area where the incident occurred
- Under no circumstances are you to sign any admission of liability or verbally admit liability. Do not enter into any correspondence but forward all documents to TRUM who will correspond directly with the parties concerned.