Travel insurance isn’t just about lost luggage
When people hear “travel insurance”, they often think about delayed flights or missing bags, but in reality, those are the easiest parts of the risk. Where travel insurance really matters is when something serious happens, particularly in tourism and hospitality environments hosting international guests. This is why brokers should always be advising their clients to […]
The first hours are critical
Most clients spend time talking about the policy. Very few spend time talking about what happens in the first few hours after something goes wrong. And yet, those first few hours often determine: How badly the situation escalates How much reputational damage is done How complex the claim ultimately becomes Critical incident management isn’t about […]
When the contract matters more than the claim
“Just sign the contract“…….until it costs you the claim. In the tourism and hospitality sector, signing contracts with international booking agents, inbound tour operators, and global travel platforms is often the price of admission to stay competitive. But a major issue is frequently overlooked. The very contract that secures the booking can undermine the insurance. […]